Biography
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Richard Dennison
Intranet and Channel Strategy Manager
BT
I am responsible for social media and knowledge management strategy at BT and have written BT's social media policies, from blogging to the use of wikis. I have lead a number of social media projects in BT, including BTpedia (a BT-wide corporate wiki open to all BT people); an internal version of MySpace for all BT people; and manage the approval process for BT people wishing to blog externally.
As an organisation, we have deployed and use most of the main social media tools, from RSS through blogs to podcasting. I have spoken at a number of industry conferences, most recently the Melcrum Social Media Forum for Internal Communicators in March.
I have published articles in a number of publications, most recently two articles in KM Review about BTpedia and Communities of Practice.
